Question 1

How does the test get to the applicant?

Accepted Answer

You enter their name and email, and we send them a unique link. They click it, read the instructions, and start when they're ready. Nothing to install, no account required on their end.

Question 2

What topics does the test cover?

Accepted Answer

25 questions drawn from a pool covering hardware, networking, operating systems, security, and troubleshooting — the fundamentals every IT hire should have cold.

Question 3

How long does it take?

Accepted Answer

Each question has a 45-second timer, so the hard ceiling is about 19 minutes. Most candidates finish in 12–15. We tell them upfront to sit down somewhere quiet and plan to do it in one go.

Question 4

Can a candidate retake it?

Accepted Answer

Not on the same link — once a test is submitted, that link is done. If you want to give someone another shot, you can resend a fresh invitation from your dashboard with one click.

Question 5

What do I see when they finish?

Accepted Answer

You get the overall score, a confidence rating, how long they took, how many times they tabbed away from the window, and the answer they chose for every single question — so you can see exactly where they struggled.

Question 6

Do the 5-Pack credits expire?

Accepted Answer

No. Once you buy a 5-Pack, those credits are yours to use whenever — no deadline, no pressure.

Question 7

Can I cancel my subscription?

Accepted Answer

Yes, any time. You keep access until the end of the billing period and won't be charged again after that.

Question 8

What if I need more than unlimited sends or have a large team?

Accepted Answer

Reach out about our Enterprise plan. We offer multi-seat access, SSO, API access, and custom pricing based on team size.

Two options. No annual contracts.

Frequently asked questions

Your next interview should be worth taking.